Shipping policy

Effective Date: August 5, 2026

At STACKD Supplements LLC, we strive to process and ship every order as quickly and efficiently as possible. Please review the information below regarding our shipping policies.

Order Processing

All orders are processed and shipped from our fulfillment facility in Los Angeles, California.

Orders are typically processed within 2–5 business days (Monday–Friday, excluding holidays).

During periods of high order volume, product launches, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you using the email address provided at checkout.

Please note that processing time is separate from shipping time.

Domestic Shipping (United States)

We currently ship throughout the United States using:

USPS
UPS
FedEx

Standard Shipping

FREE Standard Shipping on all U.S. orders of $65 USD or more (after discounts and before taxes, unless otherwise stated).
Orders under $65 USD are charged a flat shipping rate of $7.00 USD.

Estimated transit time after shipment:

3–5 business days

Shipping times are estimates only and are not guaranteed.

International Shipping

We currently ship to the following countries and regions:

United Arab Emirates (UAE)
Australia
Austria
Belgium
Canada
Switzerland
Czechia
Germany
Denmark
Spain
Finland
France
United Kingdom
Hong Kong SAR
Ireland
Israel

International orders are shipped using DHL or USPS International, depending on the destination and available shipping services.

International shipping rates are automatically calculated at checkout based on:

Destination country
Package weight
Package dimensions
Shipping method selected
Order value

Estimated international delivery times generally range from 7–21 business days, depending on the destination, customs processing, and local carrier delivery.

Delivery times are estimates only and may vary.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country's customs authorities.

These fees are not included in your purchase price or shipping charges and are the sole responsibility of the customer.

STACKD Supplements LLC is not responsible for delays caused by customs clearance or import processing.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear after your shipping confirmation is sent.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete shipping address is entered, please contact us immediately.

If your order has already been processed or shipped, we may be unable to modify the shipping address.

STACKD Supplements LLC is not responsible for packages delivered to an address provided incorrectly by the customer.

Any additional shipping charges required to reship an order are the responsibility of the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your tracking information indicates your package has been lost or significantly delayed, please contact our Customer Support team, and we will gladly assist you in working with the shipping carrier.

STACKD Supplements LLC is not responsible for lost, stolen, or delayed packages after they have been marked as delivered by the carrier.

Undeliverable or Refused Shipments

Orders returned due to:

Incorrect shipping information
Failure to claim the package
Refused delivery
Multiple unsuccessful delivery attempts

may be subject to return shipping charges and handling fees.

Original shipping charges are non-refundable.

Shipping Restrictions

Some international destinations may have restrictions on dietary supplements.

It is the customer's responsibility to ensure that the products ordered comply with all applicable local laws and import regulations before placing an order.

If an international shipment is refused, seized, or destroyed by customs or other government authorities, STACKD Supplements LLC is not responsible for issuing refunds or replacements.

Order Changes & Cancellations

Orders are processed as quickly as possible.

If you need to change or cancel your order, please contact us immediately.

Once an order has entered fulfillment or has shipped, we cannot guarantee modifications or cancellations.

Multiple Shipments

In some cases, orders containing multiple items may ship separately to ensure the fastest possible delivery.

You will receive tracking information for each shipment if your order is split.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please visit our Contact Us page.

A member of our Customer Support team will respond within 24–48 hours.